FAQ for Düsseldorf Apartment

We have summarized frequently asked questions to Düsseldorf Apartment. Please find the answer to your question here first.

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FAQ

QDo you accept short term guests?
I am plannning to travel Japan for a couple of weeks and looking for a cheap accommodation.

AOur contract is monthly basis, meaning we require the first 30 days rent even if you are staying less than 30 days. However, it can still be cheaper than staying daily basis hostel; if you are stayin for about 14 nights at a €40 / night hostel, it would be €560 while we only charge €450 for the same period.

QIs there a security locker?

AThere is no security locker in the guest house. Please keep your valuables by yourself.

QDo I have to pay the utility fees?

ANo. It is all included.

QIs there internet access in the guest house?

AWe provide free Wi-Fi access. Please bring your own device to access to the internet. You are not allowed to connect with LAN cable to your PC, though.

QIs there any age limit?

A3 years old or older (so that they don't cry at night). If you are underage, we require your parents permission (document base).

QI have quite a lot of stuff. How much lubbage can I bring?

AAproximately up to 2 suitcases can be stored in your bed space.

QDo you have a private room?

AWe have one private room (2 bed). You can also rent a whole dormitory room.

QIs there a hair dryer?

AYes, there is one in the living room.

QCan I park a bicycle or a motorcycle?

AThere is no parking space for bicycle but there is a space for about 4 bicycle in basement (with lock).

QDo you provide futon, matress, pillow, and sheets?

AYes, we do. Please wash them (sheets) by yourself during your stay.

QWhat kinds of people live in the guest house?

AThere are working holiday makers, university students, those who are on internship in Japan, those who are seeking job in Tokyo, those who simply work everyday, artists, backpackers, those who are back in Japan temporarily, and many other kinds of people. There are some people who base on here and travel Japan. People who rode peace boat lived here as well. Sometime, married couple come here to live for a while.

QCan I receive mails and packages?

ARegular mails are delivered to the mail box of the guest house. If you are getting something that needs to be received in person, you have to wait and receive it by yourself. If you are in inporting-exporting business and receive exceeding amount of packages, we don't receive or keep them everytime. Please use different address for your business.

QIs there curfew?
I like to go out drinking and might come home late at night. Is there curfew?

ANo, there isn't, however, please keep quiet after the light-out(11 p.m.)

QIs it possible to extend the stay? How does the rent be calculated?

AFrom the 2nd month, the rent can be calculated daily basis. Monthly rate: €450, weekly rate: €120, daily rate: €20.

QWhen does the rent start? Can I transfer the rent?
When do I pay the rent every month? My work routine is irregular. Can I transfer the rent to your bank account?

AThe rent period starts from the day you moved in. Please papy the rent every 30 days. If you would like to transfer the money, you have to pay the fee.

QIs there a bath at the apartment?

AYou can use shower and bath tub.

QIs there a washing machine? Can I hang my clothes to dry?

AThere is a washing machine. There is no clothes dryer. There is a clother drying space.

QIs there air conditioner and heater?

ANo, there is not. There is a fan.

QCan I use the kitchen? I want to cook by myself and save the food costs.

AYes, you can. There are basic cooking tools such as refregirator, rice cooker, microwave, and so on.

QIs there female only dormitory?

AYes, there is a female only dormitory but toilet and living room is not separated.

QWho cleans the room / house?

AHelper staffs clean the common area. Please clean your own bed space by yourself.

QAre there grocery store or convenience store near by?

AThey are all located in walking distance. There are 2 grocery sotre near Kagurazaka station and other two near Edogawabashi station. Convenience store (Family Mart) is just across the street.

QIs it safe to walk around at night near the guest house?

AThere are many restaurants and street lights around Kagurazaka and Waseda area. People walk around pretty late at night so it is quite safe.

QIs it close to downtown?

AIt is only 3 minutes on foot from Dusseldorf central station.

QHow long does it take to go to a touristic spot?
I am going to Tokyo with the working holiday visa and wishing to do some sight seeing when I don't work. How far is it to go to sight seeing spot?

AIt is about 20 minutes by train to Cologne Cathedral.

QCan I smoke in the guest house?

AIt is non-smoking inside the building.

QWhat time can I check in?

AOur business hour is from 15:00 to 20:00, however, we can arrange the time if you tell us in advance. Please contact about it first.

QCan I charge my cell-phone in my bed?

AThere are two outlets in each bed.

QIs there parking space available?

AWe don't have a parking space. There are public parking space (not free) in front of our building.

QHow much is the rental bicycle?

AWe don't have a rental bicycle.

QWhat should I do in case of natural disaster such as big earthquake. I experienced the great earthquake in Tohoku and would like to know what would happen if such a disaster occurs.

AStaff will guide you to safe area. In our neignbor, Yamabuki High School and Waseda University are the official evacuation spot. Also, we will set up a message board in front of our office at 2-3-5 Nishi-waseda Shinjuku.